The procedure for the return of goods is regulated by article 26.1 of the federal law "On the Protection of Consumer Rights".
The consumer has the right to refuse the goods at any time before its transfer, and after the transfer of the goods - within seven days;
Return of good quality goods is possible if its presentation, consumer properties, as well as a document confirming the fact and conditions of purchase of the specified goods are preserved;
The consumer does not have the right to refuse the goods of good quality, having individually defined properties, if the specified goods can be used exclusively by the person purchasing it;
If the consumer refuses the goods, the seller must return to him the amount paid by the consumer under the contract, with the exception of the seller's expenses for the delivery of the returned goods from the consumer, no later than ten days from the date the consumer submits the corresponding requirement;
Refunds when paying by credit card are made to the bank card with which the payment was made. The return period is from 1 to 30 business days.
Service cancellation
The consumer's right to terminate the service contract is regulated by article 32 of the federal law "On the Protection of Consumer Rights"
The consumer has the right to terminate the contract for the provision of the service at any time by paying the contractor a portion of the price in proportion to the part of the service rendered until the notice of termination of the contract is received and reimbursing the contractor for the expenses incurred until that time in order to fulfill the contract if they are not included in the specified part of the price of the service ;
The consumer, upon detection of deficiencies in the provided service, has the right, at his choice, to demand:
gratuitous elimination of deficiencies;
corresponding price reduction;
reimbursement of expenses incurred by him to eliminate deficiencies on his own or by third parties;
The consumer has the right to make claims related to the shortcomings of the provided service, if they are discovered during the warranty period, and if it is absent within a reasonable time, within two years from the date of acceptance of the provided service;
The Contractor is responsible for the shortcomings of the service for which the warranty period is not established, if the consumer proves that they arose before it was accepted by him or for reasons arising up to this point;
Refunds when paying by credit card are made to the bank card with which the payment was made. The return period is from 1 to 30 business days.
How to make an order
In order to place an order, you need to perform a few simple steps:
1. Choose the goods
Sequentially select the product group you are interested in. A page will open for you, where the goods are presented with an indication of the price, as well as a small photograph and some of the most important characteristics. By clicking on the link where the product model is indicated, you can familiarize yourself with the most detailed list of characteristics that interest you.
2. Put the goods in the basket
Having chosen the model you like, click the Buy button. The product will automatically be sent to your cart. You can put any quantity of goods in your basket.
3. Your basket
To place an order, go to the "Basket" section. View its contents. You can change the quantity of goods in the basket or delete what you do not need.
4. Place an order
To complete the order you need to click on the button "Place an order", enter your contact information. After clicking the "Send Order" button, it will be transferred to our consultant for registration, after which he will call you back and clarify all the details of the order.
Company details
Company name
LLC "Goods and Services" *
PSRN / TIN
1105047001234/5008051234
Phone:
8 (495) 12-34-567
Fax:
8 (495) 76-54-321
Operation mode:
Mon-Fri 9:00 - 23:00
Mailing address:
109012, Moscow, st. Nikolskaya, d. 4
Physical adress:
109012, Moscow, st. Nikolskaya, d. 4, of. 117
Legal address:
109012, Moscow, st. Nikolskaya, d. 4, of. 117
e-mail:
info@example.com
* An example of posting information